Control Room Shift Manager - Great Shelford, Cambridge

We are looking for a Patrol and Response Manager to join our amazing team in Great Shelford, Cambridge. If you are interested - apply now!
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We are looking for a Patrol and Response Manager to join our amazing team in Great Shelford, Cambridge. If you are interested - apply now!

We can offer

  • £12.78 per hour, structured training, 42 hours per week on average over 17 weeks, working days and nights.  Please take the time to read about our benefits package at 

We need

  • SIA frontline licence in security guarding/door supervision and Public Space Surveillance (PSS) CCTV
  • Monitoring centre experience at an appropriate level (e.g. alarm monitoring centre, emergency response centre, helpdesk/service operations centre)
  • Proven ability to work with and successfully influence both customers and internal stakeholders
  • Highly IT literate, able to generate and analyse complex reports and numerical data


The Control Room is crucial to the growth of both our systems and technology and mobile services footprint. 

To be successful in this role, you will lead and manage a secure and dynamic Control Room environment supported by technical software, systems, and processes. A successful Control Room Team can escalate to the correct level, manage information and reporting, resolve challenges and issues quickly by providing informed and fast decisions

In this role, you will be responsible for the operational performance of the Dardan patrol and response services. This will include the coordination of mobile teams throughout the operating areas. Also, in the absence of resource and planning, you will manage all out of hours rostering and managing call-offs in conjunction with the on-call escalation Manager.

We are Dardan

We are UK based, privately owned specialist security solutions and consultancy provider with over 40 years’ experience. A career with us means joining an ACS Pacesetter, an NSI accredited (Gold Scheme) provider of mobile patrol services, static site guarding, key holding and response services listed as Infologue’s “One to Watch”. We seek to be the leading provider of security services and have an extensive portfolio across Aviation, Critical National Infrastructure, Oil and Gas, Education, Healthcare, Retail, Blue Chip and Corporate #proudtobeDardan

Due to the nature of the Company’s business, your role will be site based. It is a condition of your employment that the Company reserves the right to vary your working hours, duties and location of duties to meet the need of the business at any time.

Dardan Security is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

If you know someone suitable for this role and you are working for Dardan Security, make a referral here https://vacancies.dardansecuri...

We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!


Mill Court
CB22 Cambridge Directions 01223 906099 View page

What we can offer you

Our Benefits include:

  • Access to GP services (for you & your family) and counselling services (individual) 24/7

  • Medical Specialist Professional Guidance

  • Free Health Information & Assessments

  • Discounted healthcare plans, life insurance and personal accident insurance

  • Payslips portal, accessible anytime, online plus a free service that allows staff to monitor pay and pension plan

  • Membership discounts at over 3000 gyms

  • Access to online pharmacy and home delivery service

  • Contributory pension scheme (employee contribution 5% and company matches with 3%)

  • Retention Bonus £100 for passing a years service

  • Recommend and get rewarded scheme - £100 on probabtion pass, £100 after a year

  • New Discount Outlet - Easy Saver Card

  • Job Well Done Awards

  • Online Learning - access to courses for professional and personal development

Dardan is fast paced, growing specialist security solutions provider with a rich history spanning over 40 years. 

Dardan provides mobile and static security services, security intelligence, technology solutions and security consulting to some of the biggest brands in the UK.  

The chance to join Dardan means a joining a culture that is constantly evolving and one where our clients dictate the opportunities we can offer our teams and the places they work.

Our security officers have the choice of one of the biggest patrol and response teams in the UK, corporate clients, specialist contracts across maritime, aviation and oil & gas at critical infrastructure across the UK. Many of these clients will let you use their gyms, canteens, and other facilities.

Already working at Dardan Security?

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